The agreement between us.

Bliss The Beauty Company is a trading name of Rosa Group Ltd, a company registered in England and Wales that serves customers in the United States through this website. References to "we", "us", and "our" in these terms mean Rosa Group Ltd.

When you purchase a course you receive a personal, non-transferable license to access the course materials (videos, written notes, downloadable guides) for the access period stated on the course page. Online courses currently grant 12 months of unlimited access starting from the date of purchase.

Course content is the intellectual property of Bliss and our instructors. You may stream and download the materials for personal study. You may not record, redistribute, resell, share login credentials, or upload our content to any third-party platform.

A certificate is issued automatically once you complete every lesson in a paid course. The certificate is verifiable through the unique link printed on it.

Prices on the US store are shown in USD. The price you pay is the price displayed at the moment of checkout. We do not currently collect US sales tax; if your state requires you to self-assess, that responsibility is yours.

Payment is processed by Stripe. We never see, store, or have access to your full card details. Apple Pay, Google Pay, and major debit and credit cards are supported.

If a price is shown incorrectly due to a clear error, we may cancel and refund the order before access is granted.

You can cancel within seven days of purchase for any reason and receive a full refund. Email us within the seven-day window to request a refund. Refunds are processed back to the original payment method within five business days.

After the seven-day window we will consider partial refunds on a case-by-case basis where there is a serious technical fault that prevents access. We do not offer refunds simply for change of mind once the window has closed.

You are responsible for keeping your account credentials confidential. Magic-link sign-in means the security of your email account directly affects the security of your Bliss account.

Notify us immediately if you suspect unauthorized access. We reserve the right to suspend an account that shows signs of credential sharing or content piracy.

Use the platform for personal study and professional development. Do not attempt to disrupt the service, scrape content programmatically, copy our materials for commercial use, or use the platform to harass anyone.

We may suspend or terminate access for serious or repeated breaches. Where we do, you forfeit the unused portion of your access window and are not entitled to a refund.

We aim for the platform to be available 24/7 but we do not guarantee uninterrupted access. We may suspend the service for maintenance or to address security issues, with reasonable notice for planned maintenance.

We may update course materials over time. Updates are included at no extra charge. We will not retroactively remove a lesson you have already accessed.

The platform and the courses are provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not warrant that the service will be uninterrupted or error-free.

To the maximum extent permitted by law, our total liability to you for any claim is limited to the amount you have paid us for the course in question in the 12 months preceding the claim. We are not liable for indirect, consequential, incidental, special, or punitive damages. Some jurisdictions do not allow these limitations; in those jurisdictions the limitation applies only to the maximum extent permitted.

We update these terms from time to time. The effective date at the top tells you when. Material changes are announced by email to active customers at least 14 days before they take effect.

These terms are governed by the laws of England and Wales, without regard to conflict-of-laws principles. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers retain their right under applicable US state law to bring proceedings in the courts of their place of residence.